Author Topic: Problems after updating Zone Alarm  (Read 2847 times)

Tomas

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Problems after updating Zone Alarm
« on: May 10, 2012, 10:08:09 AM »
I've been using HAC for several months now and had no problems until this morning when I allowed Zone Alarm to update itself and install its anti-virus mode.

After the restart HAC wouldn't load and was frozen on its splash screen.

After uninstalling Zone Alarm and restarting HAC worked just fine again. So for some reason Zone Alarm was interacting with HAC.

I've now reinstalled Zone Aalrm again and HAC  is still working.

Tomas

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Re: Problems after updating Zone Alarm
« Reply #1 on: May 10, 2012, 10:34:13 AM »
I spoke too soon as after allowing Zone Alarm to install its virus checker it again stopped HAC from working  :(

To get HAC running again it meant going into Zone Alarm's firewall and giving HAC trusted status.

Now Zone Alarm has its virus checker working although my computer now feels sluggish but at least HAC is building and running again.

Malkom

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Re: Problems after updating Zone Alarm
« Reply #2 on: May 10, 2012, 11:38:06 AM »
Hi Tomas

Thank you very much for reporting this problem and detailing how to fix it.

Malkom
I am sorry but I do not have time to answer questions by PM or email.
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